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FAQ

Success Stories
FAQ

Where are my shipments right now?

Horizon WorldTrack lets you track your shipments from the time you issue purchase orders until they arrive on deck. (You’ll receive an electronic POD with vessel stamp available immediately upon delivery.) Log in to WorldTrack for  instant access to the real-time status of all your shipments. You are also, of course, always welcome to call us for an update. Contact us anytime.

How do I log in to Horizon WorldTrack?

If you already have a username and password, simply enter those in the login at the top of the page. You’ll instantly have access to the real-time status of all your shipments. If you don’t have a username and password yet, or if you would like some help using Horizon WorldTrack’s powerful features, contact us anytime. We’ll be glad to help.

Does Horizon only manage air freight?

When Horizon Air Freight was formed in 1970, at JFK Airport, we were exclusively an air freight forwarder. We’ve grown a lot and come a long way since then. Our 30+ worldwide facilities now manage global logistics by air, land, and sea. From chartering a flight to hiring a truck to arranging a hand-carry to your deck, we’ll get your orders where you need them, when you need them, no matter what it takes.

Does Horizon only handle marine logistics?

We expedite time-sensitive shipments from anywhere, to anywhere, all around the world. We specialize in the unique requirements of marine logistics, but we often serve customers in other industries that have urgent shipping needs. Pharmaceuticals and medical devices, high-value perishable items, urgent automotive or electronic parts: if you need it moved around the world quickly, we’re here and ready to help.

Can you manage shipments to Cameroon? Senegal? Nigeria? Brazil?

Yes! We have vetted agents in many hard-to-access ports all around the world. Wherever you need your shipments, we’ll find a way to get it there.

How can I save money on shipping?

Simplify and save when you consolidate your purchase orders through Horizon’s 30+ global facilities. State-of-the-art technology, controls, and reporting help you optimize your worldwide inventory of spares.

How can I save money on warehousing?

We offer free storage at all 30+ of our worldwide hubs, strategically located near major areas of supply. Our fully insured and secured warehouses ensure around-the-clock safekeeping of your orders.

Testimonials

“Horizon once chartered a Lufthansa flight from Germany to Singapore to get a main engine shaft to one of our ships. We were losing five figures a day with our customer while the ship was idled. It was a very time-sensitive shipment, and Horizon saved us a lot of money.”

Kevin DreschPurchasing Manager, Sealift, Inc.

“Horizon has been in the marine industry for over 50 years and is trusted to get our shipments on-deck and on-time. We are very excited to bring on additional support 24 hours a day, 365 days a year in our efforts to provide superior support to owners.”

Justin KnightDirector of Operations, Ecochlor

“Thank you for the hard work. It has been seamless for us. I haven’t seen any shipping disruptions with the exception of cancelled flights, which is beyond your control.”

Tracy Fleming
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SUCCESS STORIES

Ready to get the job done?

Keep your fleet shipshape and on-schedule with global marine logistics by air, land, and sea.

Whatever you need, wherever you need it, we’ll deliver it door-to-deck, on time and on budget.

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